HOIST PRODUCT WARRANTY

Please check the product Owner's Manual for complete warranty information.

 Download Product Warranty

HOIST Fitness Systems warrants this product to the original purchaser to be free from defects in workmanship and/or materials under normal use or service. If at any time a component part is defective, HOIST Fitness Systems shall repair or replace it (at HOIST Fitness Systems discretion) in accordance to the terms listed below. This warranty does not cover costs of removal, transportation or reinstallation. This warranty shall not apply if the defect was caused by misuse, neglect or normal wear and tear of the product purchased.


WARRANTY CLAIMS:

All claims require: Model number(s), Serial number(s), Date of installation and any information supporting the existence of the alleged
defect.
COMPLETE WARRANTY REGISTRATION ONLINE: Visit www.hoistfitness.com and click on the Support/Warranty Registration link.
Starting from the original date of purchase, normal wear and tear shall be considered as the following:

COMMERCIAL WARRANTY


RS, RPL, CF, CMJ, CL, HD, HS, HMG, KL,
MotionCage and MotionCage Studio

Our Commercial Warranty applies to facilities that
charge monthly membership dues and/or where the
equipment would be used by more than 50 people
per day.

  • Body/Frame: 10 Years
  • Structural Moving Parts: 5 Years
  • Bearings, Bushings, Pulleys: 3 Years
  • Finish/Paint, Cables,
    Upholstery and Accessories: 1 Year
    Applies to defects from manufacturer only.

LIGHT COMMERCIAL WARRANTY


Mi1, Mi5, Mi6, Mi7, MiSmith, Mi7Smith,
Mi1, H & select HF, V-Series units

Our Light Commercial Warranty applies to facilities
that DO NOT charge monthly membership dues and
where the equipment would be used by no more than
50 people per day. Examples of Light Commercial
facilities include hotels, apartment complexes,
personal training studios, fire stations, police
stations, etc., that meet the criteria stated above.

  • Body/Frame: 10 Years
  • Structural Moving Parts: 5 Years
  • Bearings, Bushings, Pulleys: 3 Years
  • Finish/Paint, Cables,
    Upholstery and Accessories: 1 Year
    Applies to defects from manufacturer only.

RESIDENTIAL WARRANTY


Mi1, Mi5, Mi6, Mi7, MiSmith, Mi7Smith,
Mi1, H & select HF, V-Series units

Our Residential warranty applies to equipment used in a home setting and where the equipment will be used by home occupants only.

  • Body/Frame: Lifetime
    Warranty for the lifetime of the product and
    applies to defects from manufacturer only.
  • Structural Moving Parts: 10 Years
    Applies to defects from manufacturer only.
  • Finish/Paint, Cables,
    Upholstery and Accessories: 10 Years
    Applies to defects from manufacturer only.

PLEASE NOTE:

HOIST Fitness Systems Inc. neither makes, assumes nor authorizes any representative or other person to make or assume, any other
warranty whatsoever, whether expressed or implied, in connection with the sale, service, or shipment of our products. We reserve the right to make
changes and improvements in our products without incurring any obligation to similarly alter products previously purchased. In order to maintain
your product warranty and to ensure the safe and efficient operation of your machine, only authorized replacement parts can be used. This warranty
is void if parts other than those provided by HOIST Fitness are used.


WHAT IS NOT COVERED BY THIS WARRANTY:

HOIST’s sole obligation under this warranty is limited to the repair or replacement of parts, subject to
the additions below. This warranty does not cover costs of removal, transportation, delivery or reinstallation. You are responsible for freight charges
on warranty parts. HOIST will accept parts covered under this warranty freight collect, provided that shipment has received prior approval.

 

WARRANTY IS NOT TRANSFERABLE:

This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. Any
such assignment or transfer shall void the warranties herein made and shall void all warranties, expressed, implied or statutory. These warranties
are exclusive and in lieu of all other warranties, including implied warranty and merchantability or fitness for a particular purpose. There are no
warranties which extend beyond the description on the face hereof. If warranty replacement parts are shipped to you, you may be required to return
the inoperable part.

 

NO CONSEQUENTIAL DAMAGES:

HOIST is not responsible for economic loss; profit loss; or special, indirect, or consequential damages.


TRANSPORTATION COSTS:

HOIST will accept parts covered under this warranty freight collect, provided that shipment has received prior approval. HOIST is not responsible for any other transportation costs, but will ship freight collect parts repaired or replaced under these warranties.


PRODUCT SUPPORT:

For product questions, please contact Product Support at 800-548-5438 or email webprodsupport@hoistfitness.com.